Privacy policy and cookies
1. Who are we?
1.1 We are Bullingua EOOD. You can contact us at n.ivanov@bullingua.com. For more contact information, please see the contact page.
2. What is the purpose of this policy?
2.1 To inform you about the way we collect and process your personal data. Please use our services only if you fully agree with this policy.
2.2. Basically, the privacy policy only affects the information you provide to us through the contact form on our site https://bullingua.com.
3. Can the policy change?
3.1. Yes. We will publish each new version on our site (please check regularly every time you visit the site).
4. 4. What data do we collect, when you use the contact form?
4.1. The information you provide to get in touch with us:
a) name and contacts;
b) e-mail address; and
c) all communications with you made through our platform or by e-mail.
5. What is the reason / legal framework for the collection of personal data?
5.1. The need we perform certain actions at your request - such as answering your inquires posted through the contact form, ie, to process payments, and to fulfill your order for the service purchased by you.
5.2 Because we want to permanently improve our service and at the same time protect both us and you by preventing any abuse and fraud.
5.3. Because you have explicitly agreed to our terms (by ticking in the consent box). This refers also to we can contact you by email.
6. About "cookies“
6.1. We and / or third parties use cookies on our platform. A cookie is an identifier (a small file of letters and numbers) that is sent to a computer. The functionality of our site would be very limited if you set your browser not to accept cookies.
6.2. Cookies are widely used on websites to make them work better and more efficiently, as well as to provide information to site owners and third parties. Temporary cookies are only used while you are using your browser and they disappear when you close the browser. They allow the website to coordinate your actions during the session. Permanent cookies stay in the cookie file in your browser for longer (depending on the "life" of the cookie itself). For more information about cookies, including how to block them in your browser and how to delete them from your devices, visit: www.allaboutcookies.org;
6.3. We use the following types of cookies:
Type of cookies and their purpose:
Preferences - Keeps information about your preferences and adjusts the site to them. In our case, the language preferences
Security - Provides security features to protect our site. For example, it helps prevent fake sign in
Cookie message - Saves your choice about using cookies
6.4. The companies that provide us with services also use cookies. Some of these cookies (such as Google's) may use information such as your IP address
and the address of the page you are visiting to send them to interested parties. Below is information about cookies and details about who sets and uses them
and the addresses you can visit to see the details, as well as to opt out for these cookies (where possible). We use only Analytical cookies by third parties:
This type of cookies recognizes the number of visitors to a site and provides additional information about the visit such as duration, map of the visit, and where
the visit comes from. This information helps us to improve the performance of our site. For example, it makes sure the consumers find exactly what they are looking for.
Google Analytics (“GA”). Details:
- information about the type of cookies used by Google, including analytics; here;
- technical explanation of Google cookies; here;
- how Google uses the data collected by its partners and how to control the information collected by Google; here;
- How to explicitly opt out of Google cookies here;
- Google's privacy policy. here.
7. How long will we keep your data?
We may retain some of your data for a longer period (usually 6 years) if it is to be used for legal, regulatory or tax purposes, in the event of litigation, prevention of fraud or abuse, and / or in the application of our terms and conditions in some cases.
8. To whom do we provide your personal data?
8.1. To nobody. We do not provide or sell your personal information. The data is used only for the operation and the functions of our platform.
8.2 Exceptions:
- to the relevant authorities, in case we consider that the personal information violates our terms of use of the platform, in case of protection of both us and a third party, in case of a criminal offense, and when required by law or by relevant authorities.
9. Where is your personal data stored?
9.1. The personal data we collect is stored within the European Union and is not transferred to third countries except in the case of Google and EU-US Privacy Shield Framework certified social media companies, that may store your personal information data in the United States.
10. What rights do you have?
10.1. By law: to ask us to access your personal data, to correct it if it is incorrect, to delete or restrict its processing in certain circumstances, to use the right of portability, as well as to revoke the already confirmed agreement for their processing.
10.2. You may also use your right to object to the certain usage of the data in some circumstances.
10.3. If you have a complaint about the way we process your data, please contact us by email. And if you are not satisfied with our response in accordance with the law, you can file a complaint to the Commission for Personal Data Protection.